Itanagar, Aug 6, 2025: In a significant step towards digital governance, the Itanagar Capital Region has launched its pilot online water bill payment system, aimed at enhancing convenience and transparency for residents.
The initiative, spearheaded by the Public Health Engineering Department & Water Supply (PHED & WS), will allow citizens to pay their water bills from anywhere, reducing the need for physical visits to payment centers.
Chief Minister Pema Khandu lauded the launch, calling it a “big leap in e-governance” and commending the PHED & WS Department for their efforts in bringing government services closer to the people’s fingertips.
Officials stated that the pilot project will be closely monitored, with plans to expand the service across the region after successful implementation.
